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Questions from clients already being served
Reach us on WhatsApp or by email with your name and the project (or the developer). The person responsible for your process will reply with the current stage and what is still missing to move forward.
The reply comes through the same channel you used to reach us.
If you're not sure who to talk to, message us on WhatsApp or by email with your name and the project. We'll locate your process and route the conversation to the person handling it.
Let us know on WhatsApp or by email with your name, the project and the new contact details. That way the next updates about your process reach the right place.
For your security, we may ask you to confirm your details before making the change.
An exigência is a request from the notary or registry office to complete or correct something before the act can be concluded. It is not a refusal.
- 1Send the requirement notice (photo or PDF) on WhatsApp or by email.
- 2The person responsible for your process reviews what was requested.
- 3They get back to you with what needs to be done, by whom and by when.
The registry office decides on the requirement. Ristra organizes the documents and coordinates the response with you.